Updated

Unfortunately, our network supplier has been unable to determine a clear root cause of these issues. We have discussed our escalation path with them to be able to better pinpoint the cause of any future issues.

Resolved

The situation has been stable since 15.00 (CEST).

Initial investigations by our network supplier haven't delivered a clear root cause. We will keep investigating this and provide further updates through our status page.

Recovering

It seems the network is stable again and no longer experiencing packet loss. We are still monitoring the situation and requesting a more detailed update from our network supplier.

Investigating

At this moment we are seeing packet loss on our network uplinks. Due to this, MyTimetable availability may be affected.

We are investigating the situation urgently and will send you an update as soon as we have more information.

Began at:

Affected components
  • MyTimetable