Resolved

We've now resolved the incident. Thanks for your patience.

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Marco Krikke
Recovering

The issue on our database platform has been fixed. All MyTimetable instances seem to have recovered.

We will update you on the root cause at a later stage.

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Marco Krikke
Identified

At this moment some of our customers are experiencing problems with the availability of MyTimetable. This is caused by an issue on our database platform.

Engineers have identified the issue and are resolving it as we speak. We will send you an update as soon as we have more information.

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Marco Krikke
Began at:

Affected components
  • MyTimetable
  • External Calendar Integrations
    • Google Calendar synchronisation
    • Office 365 synchronisation
    • Exchange Web Services synchronisation
  • Teams/Zoom integration
  • Change notifications
  • DataSync