MyTimetable emergency maintenance

The infrastructure provider has confirmed that all the virtual machines have migrated successfully and Disaster Recovery mechanisms are fully restored.

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

We will be performing emergency maintenance work on the MyTimetable hosting platform this Friday.

What will be done?

During this maintenance window we will shut down several machines on our platform and start them again.

Your MyTimetable instance will be unavailable for about 10 minutes.

Why is this necessary?

Today, our infrastructure supplier informed us that several virtual machines on the MyTimetable platform are on a host that is not managed anymore. That means that Disaster Recovery is not functioning for this host, impacting our availability in case of failure of the underlying host.

During the maintenance, the virtual machines will be shut down and restarted, moving them to a healthy host, thus restoring Disaster Recovery mechanisms.

We've decided to classify this as emergency maintenance, as we want to provide a stable and reliable service during the start of the upcoming academic year.