Incident - MyTimetable availability
Our IaaS provider identified routing issues with Dutch Internet Exchange NL-IX. Traffic has been rerouted and the situation has stabilised, with sufficient capacity available to supply a stable connection. We are monitoring the situation, but do not expect any further issues.
Our own monitoring is showing that systems are recovering. We are awaiting further updates from our IaaS provider.
Our IaaS provider has pin-pointed the connectivity issues to a specific point of presence, where one of their upstream network connections is having issues. Investigations are pending. Another update is expected around 18:15 BST / 19:15 CEST.
At this moment some end-users might be experiencing problems with the availability of MyTimetable. Our Infrastructure-as-a-Service provider has notified us of networking issues, which they are currently investigating.
We will update this incident as soon as we have more information.
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MyTimetable
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External Calendar Integrations
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Google Calendar synchronisation
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Office 365 synchronisation
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Exchange Web Services synchronisation
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Teams/Zoom integration
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Change notifications
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DataSync
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DataConnector
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