MyTimetable availability

Service has now been restored. Apologies for any inconvenience caused.

Affected customers will be sent a detailed Reason For Outage in the next couple of days.

There was a partial outage at our infrastructure provider due to a failure of one of their virtualization hosts. The virtual machines on the impacted host have been restarted on another host in the cluster.

MyTimetable service is recovering for the affected customers. We are checking all customer environments and are monitoring the situation.

At this moment some of our customers are experiencing problems with the availability of MyTimetable. Requests may time out or show an error screen.

We are investigating the situation urgently and will send you an update as soon as we have more information.